Answer. Recover.
Market. Sell.
Support, cart recovery, and product marketing — connected live to your store and run by one team. Every question resolved. Every sale chased. Every month.
Your store is open 24/7. Your support isn't.
Most stores aren't losing sales to better products. They're losing to stores that answer in seconds, follow up on every cart, and guide shoppers to the right item. Doing that yourself means a support inbox, a WhatsApp number, a recovery flow, an ad manager, and a human glued to all of them. HIP E-commerce AI replaces all of that with one managed service.
✕"Where's my order?" eats your day
The same five questions, answered by hand, hundreds of times a month.
✕Carts abandon in silence
7 in 10 checkouts never finish. Most stores never follow up.
✕Shoppers leave with questions
A pre-sale question unanswered for an hour is a sale lost to the next tab.
✕Support blocks your best people
Your team answers tracking requests instead of driving wholesale and growth.
Three steps. Then it sells.
Free Store Audit
We map your support volume, cart abandonment, and stack — then recommend the right tier. No pitch, no pressure.
Build & Connect
We connect your Shopify store, set up WhatsApp, train the AI on your products and policies — inside HIP-managed infrastructure.
Run & Optimize
Every month we tune the flows, review what converted, and report back. You focus on the orders we help you win.
We build it. We run it. We optimize it.
HIP E-commerce AI is a fully-managed store support and sales system built inside HIP's infrastructure and operated on your behalf. Every question answered, every cart chased, every campaign optimized — done for you, month after month.
AI Support Assistant
Order tracking, cancellations, and FAQs answered instantly, 24/7.
Live Shopify Actions
The AI looks up real orders and takes real action — track, cancel, update.
WhatsApp Business
Full setup and management; the AI replies where your customers already message.
Web Chat Widget
Same assistant on your storefront, answering pre-sale questions.
Human Handoff
Anything unresolved routes to your team with full context, one tap to take over.
Abandoned Cart Recovery
WhatsApp, SMS & email flows with incentives sized to cart value.
Recommendation Engine
Personalized product suggestions on-site and in email, trained on your catalog.
Social Media Management
Product content, posting schedule, and engagement handled per channel.
Paid Ads: Meta, Google & TikTok
Campaigns built, launched, and optimized for your store monthly.
AI Video Ads
Product videos generated monthly, ready for feed and paid placement.
Email Campaigns & Automation
Broadcasts, drops, and behavior-triggered flows — alongside your existing Klaviyo.
Client Dashboard & Reporting
Every conversation live on web and mobile; what the AI answered, recovered, and sold.
If your revenue depends on fast answers and finished checkouts, this is built for you.
Online stores live and die by how quickly they answer, how many carts they finish, and how consistently they show up in the feed. E-commerce AI is designed for brands whose growth depends on all three.
Coffee & Food
Subscription questions, delivery tracking, reorders handled instantly.
Beauty & Skincare
Shade and routine questions answered pre-sale, where they convert.
Fashion & Apparel
Sizing, returns, and exchanges without a support backlog.
Supplements & Wellness
Usage questions and subscription management, around the clock.
Home & Living
Shipping timelines and product specs, answered before the shopper leaves.
Electronics & Gear
Compatibility and warranty questions resolved in chat, not in tickets.
Pet Supplies
Feeding, sizing, and subscription questions answered while owners shop.
Jewelry & Accessories
Sizing, materials, and gifting questions handled with pre-sale care.
Not on this list? If you sell on Shopify and answer customer messages by hand, it fits. Book a free store audit →
Three plans. One flat fee. Everything included.
Assist
Stores drowning in support volume.
- AI Support Assistant: WhatsApp + web chat
- Live Shopify order actions (track, cancel, update)
- Human handoff + client dashboard
- Knowledge base trained on your products & policies
- 500 support conversations/mo
- Monthly reporting + optimization
Recover
Brands ready to chase every cart. Everything in Assist, plus:
- Abandoned cart recovery: WhatsApp, SMS & email + A/B tested flows
- Dynamic incentives by cart value
- Social: 2 channels · 8 posts/mo
- Email campaigns: 4/mo
- 1,500 support conversations/mo · 2,000 recovery sends/mo
Convert
Full AI sales & marketing department. Everything in Recover, plus:
- Recommendation engine: on-site + email
- Paid ads management: Meta, Google & TikTok
- 2 AI video ads/month
- Social: 4 channels · 16 posts/mo
- Email campaigns: 8/mo
- Post-purchase upsell flows + revenue attribution per module
- 4,000 support conversations/mo · 5,000 recovery sends/mo
- 1 standard custom integration
Outside your plan: WhatsApp conversation fees and paid ad spend — both billed directly by Meta, Google, and TikTok to your own accounts.
Everything you're probably wondering.
Is this a build-and-handoff, or a subscription?+
Will this replace my email platform?+
Can it actually cancel an order, or just talk about it?+
What happens when the AI can't answer?+
Is ad spend included?+
What if I go over my conversation caps?+
Do I need a WhatsApp Business account?+
How does the AI learn my products?+
How is this different from Autopilot?+
What happens if I cancel?+
Let's put your store to work.
Book a free 30-minute store audit. We'll map your support volume and abandoned revenue, and recommend the right path. No pressure, no pitch deck.
Prefer to speak with us directly?
If you have a quick question, need urgent help, or want to discuss your AI automation requirements before booking a meeting, you can call us now.
Call +1 (413) 728-1694